The office will be closed to all enquiries from 12 noon on the 24th December and will re-open for a limited service 10am-12 noon on 29th/ 30th/31st December. Normal service and hours will resume from Monday 4th January 2021.
Due to the exceptional volume of new loan business, we will cease processing new loan applications after midnight Friday 11th December and will restart processing applications on Monday 4th January 2021.
Loans and other transactions already in the system will continue to be processed, and Child Benefit payments will be actioned on both Christmas Eve and Tuesday 29th December.
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