Everyone who joins is able to access their account online for free 24/7. All you need is your membership number which will be issued to you immediately upon joining.
We offer a range of services to our members, including:
- Telephone service for all enquiries 10am-2pm Mon-Friday.
- Online account access 24/7 – All members can access this free of charge
- Engage card
- Discounted second or subsequent loans
- Payroll scheme – Save whilst you earn
We are able to offer high quality wide ranging services to our members through our new partnership with Incuto, a leading and innovative provider of online banking services designed specifically for credit unions. Swan Community Bank, along with other credit unions have helped to shape the facility, and we are very excited to be able to transform what we can do for our members through a new app and improved online platform.
On the F.A.Q page you will find some videos which explain how things work.