Everyone who joins is able to access their account online for free 24/7. Register for access here. All you need is your membership number which will be issued to you immediately upon joining.

We offer a range of services to our members, including:

  • Telephone service for all enquiries 8am-4pm Mon-Friday, except Wednesday 8am-12noon
  • Online account access 24/7 -All members can access this free of charge, register here
  • Engage card
  • Discounted second or subsequent loans
  • Payroll scheme – Save whilst you earn
  • Helping Tenants pay their rent – Local Housing Allowance Scheme

We are able to offer high quality wide ranging services to our members through our partnership with Credit Union Solutions who are a non-profit cooperative. Credit Union Solutions administers all member services and accounts on our behalf. We contract with Credit Union Solutions who are able to provide specialist staffing support, including a 5 day a week service. Read more about how and why we work with Credit Union Solutions here.

Swan Community Bank is a trading name of Swan Credit Union which is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority.

Swan Credit Union Ltd. Our registered address is Foundation House, Aylesbury St, Wolverton, Milton Keynes, MK12 5HX. (Company no. 417717).